Fraud Prevention

Fraud Prevention Notice

We value the trust of our customers and take security very seriously. It has come to our attention that malicious actors may attempt to impersonate MinerHaus or use similar identities to conduct fraudulent activities. This notice outlines important measures to help you protect yourself from fraud.


Stay Alert and Verify Authenticity

If you receive any emails, messages, or phone calls claiming to be from MinerHaus and requesting payments, login details, or personal or financial information, do not respond immediately. Always verify the authenticity of the communication before taking any action. MinerHaus will never pressure you to make urgent payments or disclose sensitive information.

Official Communication Channels

MinerHaus communicates only through the following official channels:

We do not use any other unofficial platforms or contact methods. If you encounter a website, message, or individual claiming to represent MinerHaus outside of these channels, please report it to us immediately with screenshots or relevant details.

Never Share Sensitive Information

MinerHaus will never ask you to share:

  • One-Time Passwords (OTP)
  • Account passwords or login credentials
  • Personal financial details

If anyone requests this information while claiming to represent MinerHaus, it is fraudulent.

Use Strong Passwords

To protect your account, always use strong and unique passwords. We recommend combining:

  • Uppercase and lowercase letters
  • Numbers
  • Special characters

Avoid reusing passwords across different platforms.

Avoid Suspicious Links

Do not click on links from unknown or unverified sources, even if they appear to reference MinerHaus. Fraudulent links may lead to malware, account compromise, or unauthorized financial transactions. When in doubt, access our website directly by typing the official URL into your browser.

How to Report Suspicious Activity

If you suspect fraud or receive suspicious communication:

  • Do not engage with the sender
  • Contact MinerHaus directly via sales@minerhaus.eu
  • Provide details such as email addresses, phone numbers, links, or screenshots

If you believe financial fraud has occurred, you should also report the incident to the appropriate consumer protection or financial authority in your country.

Final Note

We encourage all customers to review our Terms & Conditions and other policy pages to better understand how we protect your data and transactions. Your vigilance helps keep the MinerHaus community safe.

Thank you for your cooperation and continued trust in MinerHaus.

Terms & Conditions